Editorial · Sixt · Dubrovnik Airport
Fast pickup, zero nonsense at Dubrovnik Airport
Paperwork took under ten minutes, the car was spotless, and the upsell pressure was refreshingly low for a July airport counter.
Location page
Dubrovnik Airport, Dubrovnik, Croatia
10 reviewsAirport location
3.6
Counter intelligence
Dubrovnik Airport supplier insights
10 reviews
Estimated wait
19 min
Best: Hertz (6 min)
Upsell pressure
20% low
10 reported answers
High at: Budget, Hertz
Damage disputes
10%
1 of 10 reported answers
Car match
80%
Got car they booked
Suppliers at this location
Budget(3)
24 minupsell
Hertz(2)
6 minupsell
Avis(2)
15 min
Sixt(2)
16 min
Europcar(1)
45 minupsell
Based on 10 reviews from 5 suppliers at this location. Average wait: ~19 minutes. Higher upsell reports: Budget.
Editorial notes
These archived editorial notes are not verified traveller reviews. Their source experiences have not been independently confirmed; they are excluded from traveller ratings and counter statistics.
Editorial · Europcar · Dubrovnik Airport
Dubrovnik Europcar — smooth handover, but the desk loves add-ons
Cars are usually fresh and the walk to the lot is short, yet the counter script can turn a five-minute pickup into a fifteen-minute insurance seminar if you're unprepared.
Editorial · Goldcar · Dubrovnik Airport
Dubrovnik Goldcar — cheap headline price, expensive stress
The base fare looks irresistible, but long queues, aggressive upsell tactics and strict scratch checks make this one better for seasoned renters than first-timers.
3.6
Good
10 reviews
CL
Charlie Lewis
15 Jan 2026 · Community submission · booking not verified
5.0
Smooth pickup, great car
Arrived late evening and the Hertz desk was still open. Car was clean, no hidden charges. Would definitely use again for our next Croatian holiday.
5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
AK
Ana Kovačević
10 Jan 2026 · Community submission · booking not verified
4.0
Good car, small queue
Pretty smooth overall. Waited maybe 15 minutes, got the exact compact I booked, and it was fine for the drive down the coast. Return was quicker than pickup which I always appreciate.
10-20 minutes
low
yes
No damage dispute
SG
Samuel Gray
17 Dec 2025 · Community submission · booking not verified
4.0
Smooth Sixt experience at Dubrovnik Airport for our trip
We booked with Sixt for our couple's trip to Croatia and found them to be a solid choice overall. We arrived at the desk around midday and, thankfully, the queue wasn't too long, which was a relief after a tiring flight. The staff member was professional and didn't aggressively push the extra insurance, though we did take the basic coverage just for peace of mind on the coastal roads. We received an upgrade to a slightly newer Volkswagen, which was a nice bonus. The car handled well for the drive up to Ston. Dropping the keys off was surprisingly easy—we just parked up and handed them over. My only minor gripe is that the hold on the credit card deposit took about a week to clear, but otherwise, it was good value for money.
5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
MP
Marko Petrović
12 Dec 2025 · Community submission · booking not verified
3.0
Fine once we got moving
Not terrible, just a bit tired. Car was clean enough but had a few scratches that weren't marked, so I had to flag them before leaving. Staff were okay, just not especially warm.
20-30 minutes
moderate
yes
No damage dispute
AK
Ana Kovačević
19 Nov 2025 · Community submission · booking not verified
4.0
Good car, small queue
Pretty smooth overall. Waited maybe 15 minutes, got the exact compact I booked, and it was fine for the drive down the coast. Return was quicker than pickup which I always appreciate.
10-20 minutes
low
yes
No damage dispute
CL
Charlie Lewis
3 Nov 2025 · Community submission · booking not verified
4.0
Good overall, slight queue at desk
Sixt were efficient but there was a 20 min queue when our flight landed. Car itself was perfect — a Golf, well maintained. Return was dead easy.
15–30 min queue
Mild upsell pressure
Car matched booking
No damage dispute
MP
Marko Petrović
13 Oct 2025 · Community submission · booking not verified
3.0
Fine once we got moving
Not terrible, just a bit tired. Car was clean enough but had a few scratches that weren't marked, so I had to flag them before leaving. Staff were okay, just not especially warm.
20-30 minutes
moderate
yes
No damage dispute
HS
Henry Stone
9 Aug 2025 · Community submission · booking not verified
3.0
Clean car but aggressive upsell at Dubrovnik Airport
I picked up my rental from Budget at Dubrovnik Airport around 11:00 AM. While there wasn't much of a queue, the process felt unnecessarily slow. The staff member I dealt with was quite indifferent and barely looked up from his screen. The main frustration was the hard sell on their 'Super Cover' insurance. I’ve rented cars all over Europe, but this was one of the more pushy attempts to get me to buy extra coverage, repeatedly warning me about potential scratches. On the plus side, the car itself was perfectly clean and reliable for my solo trip along the coast. It’s a decent option if you ignore the pressure at the counter, but be prepared to stand your ground.
15–30 min queue
High upsell pressure
Completely different car
No damage dispute
SM
Scarlett Mills
6 Jul 2025 · Community submission · booking not verified
1.0
Avoid Europcar Dubrovnik Airport: Unfair Damage Charges
I rented from Europcar at Dubrovnik Airport for a weekend break, and it was a huge mistake. The pickup process started poorly with a long queue and a staff member who was pushy about extra insurance. I stood my ground, but they still put a high deposit hold on my card. The car itself was fine during the trip, but the real trouble started when I returned the vehicle. The attendant claimed he found a scratch on the bumper that I know wasn't there when I picked up. Despite pointing out that it was just dirty, he insisted it was new damage. A week later, I saw they had taken a large sum from my card for 'repairs.' I'm currently fighting to get my money back. Definitely avoid this location.
30–60 min queue
High upsell pressure
issues
Major damage dispute
AK
Adam Knight
2 Jun 2025 · Community submission · booking not verified
5.0
Smooth pickup at Dubrovnik Airport for my solo trip
I was a bit worried about renting a car solo in Croatia, but my experience with Hertz at Dubrovnik Airport was surprisingly stress-free. I arrived at the counter around 10:30 AM and there was absolutely no queue, which was a relief. The staff member who served me was friendly and efficient. I had already paid online, so he just offered the usual excess reduction insurance, but accepted my polite refusal without any pushy sales tactics. I was given a nearly new Volkswagen Polo, which was spotless inside and out. The fuel policy was fair, and the deposit hold on my card was processed quickly. It made driving down to the coast incredibly easy. Highly recommended if you want a hassle-free start to your holiday.
0–5 min queue
High upsell pressure
Car matched booking
No damage dispute
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