Car hire reviews
Counter intelligence
10 min
54% low
0%
0 of 13 reviews
100%
Got car they booked
Based on 13 reviews across 40 locations and 10 suppliers. Average rating: 4.7/5 · Typical wait: ~10 minutes · Car availability is strong
Quick insights
Quick research insights on suppliers and pickup locations in Tokyo.
Hertz at Tokyo Airport
5.0 / 5 · 9 Nov 2025
Toyota Rent at Tokyo Airport
5.0 / 5 · 23 Oct 2025
Nippon at Tokyo Airport
5.0 / 5 · 18 Jan 2026
Times at Tokyo Airport
4.0 / 5 · 22 Feb 2026
Sixt at Tokyo
5.0 / 5 · 25 Feb 2026
Toyota Rent at Tokyo
5.0 / 5 · 22 Dec 2025
Europcar at Tokyo Airport
3.0 / 5 · 8 Jan 2026
Locations in Tokyo
4.7
Excellent
13 reviews
Elena Volkov
25 Feb 2026
Japanese rental culture is next-level. Car was wrapped in protective covers, staff bowed, GPS was pre-loaded with English. Couldn't fault a thing.
Tokyo D.
22 Feb 2026
Budget-friendly with no hidden surprises. The Nissan Note was basic but clean, and the rental center was connected to the airport by a short shuttle. Good value for Tokyo.
Katarzyna Wiśniewska
18 Jan 2026
Pristine cars, polite staff, and everything explained in English. The highway toll pass was included, which saved us from complex ticket machines. Japan rental culture is unmatched.
Tokyo D.
22 Dec 2025
City pickup avoided Narita travel time. The compact was perfect for day trips to Hakone. English GPS worked flawlessly.
Elena Volkov
9 Nov 2025
Japanese rental standards are next-level — the car was wrapped in protective covers, spotless interior, and full documentation. The GPS in English was usable but took patience to master.
Ivan K.
23 Oct 2025
Picked up from the Toyota counter instead of international brands. Staff bowed on handoff, the car was museum-quality, and the ETC card for tolls was pre-installed.
Elena Volkov
9 Nov 2025
Japanese rental standards are next-level — the car was wrapped in protective covers, spotless interior, and full documentation. The GPS in English was usable but took patience to master.
Ivan
23 Oct 2025
Picked up from the Toyota counter instead of international brands. Staff bowed on handoff, the car was museum-quality, and the ETC card for tolls was pre-installed.
Katarzyna Wiśniewska
18 Jan 2026
Pristine cars, polite staff, and everything explained in English. The highway toll pass was included, which saved us from complex ticket machines. Japan rental culture is unmatched.
TokyoDriver
22 Feb 2026
Budget-friendly with no hidden surprises. The Nissan Note was basic but clean, and the rental center was connected to the airport by a short shuttle. Good value for Tokyo.
Elena Volkov
25 Feb 2026
Japanese rental culture is next-level. Car was wrapped in protective covers, staff bowed, GPS was pre-loaded with English. Couldn't fault a thing.
TokyoDayTrip
22 Dec 2025
City pickup avoided Narita travel time. The compact was perfect for day trips to Hakone. English GPS worked flawlessly.
Kenji Watanabe
8 Jan 2026
Narita Terminal 1's Europcar desk was organised and the Prius was in excellent condition with under 15,000km. The team spoke enough English to handle the contract clearly. The issue came at drop-off: the 200km daily cap had been exceeded by 34km, adding roughly ¥4,000 to the final bill. This wasn't hidden — it was in the contract — but it deserved more emphasis at pickup.