Supplier reviews

Sixt car hire reviews

14 reviews68 countries covered
4.1

Sixt often sits in the premium-but-not-luxury lane of car hire. The brand tends to do well on newer fleets, attractive vehicle choice, and strong airport presence across Europe, especially for travellers who want an automatic, an executive model, or something a little less tired than the average rental hatchback. The downside is familiar too: sharper upselling, firmer deposit expectations, and location-by-location variation in how the premium promise is delivered. Our quick verdict is that Sixt can be excellent when the local desk is efficient and transparent, but it is not automatically the most relaxed supplier in the terminal. If you are weighing Sixt for a European holiday, read the location reviews closely for queue times, insurance pressure, and how often the booked class matches the handover reality.

Counter signals

5–15 min reportedMedium pressureMajor damage dispute risk
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4.1

Great

14 reviews

SM

Sarah Mitchell

17 Mar 2026 · Community submission · booking not verified

5.0

Split, Croatia

Easy pickup after a late landing

Landed around 9:40pm and expected a mess, but the Sixt desk was actually moving. Had the keys in maybe 10 minutes and the car was spotless. Drove down toward Makarska that same night, no issues at all.

5-10 minutes
low
yes
No damage dispute
Split Airport
FW

Finn Walsh

16 Mar 2026 · Community submission · booking not verified

4.0

Belgrade, Serbia

Smooth Sixt rental at Belgrade Airport for business travel

I rented from Sixt at Belgrade Nikola Tesla Airport for a three-day business trip. I arrived at the desk around 9:00 AM and was pleasantly surprised to find no queue, which was a relief as I had a meeting to get to. The staff member was professional and didn't push the insurance upsell too hard when I declined the extra coverage. I was given a Skoda Octavia, which was clean and perfect for the drive into New Belgrade. The return process was just as efficient; I dropped the keys off at the terminal, and the staff did a quick walk-around. My security deposit was released back to my card within three days. A solid choice for business travelers needing reliable transport in Serbia.

0–5 min queue
No upsell pressure
Car matched booking
No damage dispute
Belgrade Airport
SC

Sienna Cox

22 Feb 2026 · Community submission · booking not verified

5.0

Sofia, Bulgaria

Best hire experience I've had in Eastern Europe

Sixt at Sofia were brilliant. New VW Polo, full tank, no damage issues. They even helped me with a local SIM card recommendation. Will 100% book with them again.

5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
Sofia Airport
HM

Hans Müller

20 Feb 2026 · Community submission · booking not verified

5.0

Malaga, Spain

Best rental we've had in Spain

We landed from London and were on the road stupidly fast. Nice small automatic, cold aircon, no weird extras added. Drove straight to Nerja and it was perfect for the trip.

5-10 minutes
low
yes
No damage dispute
Malaga Airport
LC

Lucas Cole

17 Jan 2026 · Community submission · booking not verified

5.0

Sydney, Australia

No queues and a smooth start to our family trip

Honestly, renting a car at Sydney Airport can be a bit of a nightmare, but Sixt made it incredibly easy for us. We arrived around 9:00 AM expecting a long wait, but there was literally no queue at the counter. The staff member was friendly and didn't push the excess reduction insurance on us, which was a relief after a long flight with the kids. We were given a near-new Kia Carnival which was perfect for our luggage. The pricing was exactly what we booked online—no hidden surprises. It was the most stress-free start to a holiday we've had in years.

0–5 min queue
No upsell pressure
Car matched booking
No damage dispute
Sydney Airport
SG

Samuel Gray

17 Dec 2025 · Community submission · booking not verified

4.0

Dubrovnik, Croatia

Smooth Sixt experience at Dubrovnik Airport for our trip

We booked with Sixt for our couple's trip to Croatia and found them to be a solid choice overall. We arrived at the desk around midday and, thankfully, the queue wasn't too long, which was a relief after a tiring flight. The staff member was professional and didn't aggressively push the extra insurance, though we did take the basic coverage just for peace of mind on the coastal roads. We received an upgrade to a slightly newer Volkswagen, which was a nice bonus. The car handled well for the drive up to Ston. Dropping the keys off was surprisingly easy—we just parked up and handed them over. My only minor gripe is that the hold on the credit card deposit took about a week to clear, but otherwise, it was good value for money.

5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
Dubrovnik Airport
HM

Hans Müller

23 Nov 2025 · Community submission · booking not verified

5.0

Malaga, Spain

Best rental we've had in Spain

We landed from London and were on the road stupidly fast. Nice small automatic, cold aircon, no weird extras added. Drove straight to Nerja and it was perfect for the trip.

5-10 minutes
low
yes
No damage dispute
Malaga Airport
CL

Charlie Lewis

3 Nov 2025 · Community submission · booking not verified

4.0

Dubrovnik, Croatia

Good overall, slight queue at desk

Sixt were efficient but there was a 20 min queue when our flight landed. Car itself was perfect — a Golf, well maintained. Return was dead easy.

15–30 min queue
Mild upsell pressure
Car matched booking
No damage dispute
Dubrovnik Airport
SM

Sarah Mitchell

20 Oct 2025 · Community submission · booking not verified

5.0

Split, Croatia

Easy pickup after a late landing

Landed around 9:40pm and expected a mess, but the Sixt desk was actually moving. Had the keys in maybe 10 minutes and the car was spotless. Drove down toward Makarska that same night, no issues at all.

5-10 minutes
low
yes
No damage dispute
Split Airport
AS

Amelia Scott

14 Sept 2025 · Community submission · booking not verified

5.0

Tivat, Montenegro

Perfect start to Montenegro road trip

Collected a Skoda Octavia from Sixt at Tivat. It was a dream — drove the whole Bay of Kotor coastal road. Staff were helpful and spoke great English.

5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
Tivat Airport
SG

Samuel Gray

25 Jun 2025 · Community submission · booking not verified

1.0

Vienna, Austria

Avoid Sixt Vienna Airport - Unfair damage charges

My partner and I had a terrible experience with Sixt at Vienna airport during our couple's trip. We arrived at 8 AM expecting a quick pickup, but the queue was incredibly long. Things only got worse when we returned the vehicle. Despite walking around the car with the agent and marking every scratch on the diagram before driving off, they later claimed we caused damage to the rear bumper that was definitely not there when we parked it. It felt like a complete scam to charge us extra fees. We disputed it immediately, but their customer service was dismissive and unhelpful. It has left a sour taste in our mouths, and we certainly won't be renting from Sixt in Austria again. Be very careful and take your own time-stamped photos if you have no other choice but to use them.

30–60 min queue
Mild upsell pressure
issues
Major damage dispute
Vienna Airport
GD

George Dean

16 May 2025 · Community submission · booking not verified

1.0

Dublin, Ireland

Avoid Sixt Dublin Airport – Surprise Charges After Return

I rented from Sixt at Dublin Airport as a solo traveler earlier this month, and it was a huge mistake. The pickup process took nearly 45 minutes because there was only one agent working the counter, despite the long queue. I was aggressively upsold on a toll plan I didn't really need, but the real issue started after I got home. A week later, I noticed extra charges on my credit card for 'windscreen damage' and an admin fee. I definitely didn't crack the windshield, and no one contacted me to discuss it before they took the money. It feels like a scam to squeeze extra cash out of tourists who have already left the country. I won't be using them again.

30–60 min queue
Mild upsell pressure
issues
No damage dispute
Dublin Airport
FW

Finn Walsh

13 Apr 2025 · Community submission · booking not verified

3.0

Munich, Germany

Decent car but the wait at Munich was frustrating

Rented from Sixt at Munich Airport for a road trip to the Alps with three friends. We arrived at the counter around 9 AM on a Saturday and the queue was honestly a mess—it took nearly 45 minutes just to get served. Once we got to the desk, the staff member was professional but really pushed hard on the insurance upsell, which got a bit tiresome after a while. To their credit, the car we got was a nearly new VW Passat estate, which was perfect for our luggage. The vehicle was clean and drove smoothly for the whole week. If you can look past the long wait times and the aggressive sales tactics at the desk, the actual fleet quality is solid. Just make sure you budget extra time for pickup.

30–60 min queue
High upsell pressure
Completely different car
No damage dispute
Munich Airport
LH

Lucy Hart

2 Apr 2025 · Community submission · booking not verified

5.0

Belgrade, Serbia

Smooth and stress-free pickup at Belgrade airport with Sixt

My partner and I chose Sixt for our recent couple's trip to Serbia, and honestly, it was the easiest rental experience we've ever had. We landed at Belgrade Nikola Tesla Airport around midday and expected the usual chaos at the desk, but there was literally no queue. We were helped immediately by a friendly agent who didn't try to force any expensive insurance add-ons on us, which was a refreshing change. The pricing was transparent and exactly what we booked online. We were given an almost new Skoda Octavia that was spotless and drove perfectly for our week-long trip. Returning the car was just as quick. If you're looking for a reliable hire company in Belgrade without the hidden fees or long waits, I can't recommend them enough.

0–5 min queue
Mild upsell pressure
Car matched booking
No damage dispute
Belgrade Airport