Supplier reviews

Avis car hire reviews

7 reviews11 countries covered
4.4

Avis sits in the mainstream-to-premium end of the market and tends to attract renters who want a recognisable brand, solid airport coverage, and less uncertainty than the very cheapest operators. In many markets, Avis is strongest for business travel, one-way rentals, and straightforward airport pickups where process matters more than squeezing every euro out of the rate. The weak spots are also familiar: some locations feel corporate and efficient, while others lean hard on upgrades, ancillary products, or strict return admin. Our view is that Avis is usually a sensible shortlisting brand, but not a blind-book brand. Check the reviews below for location-specific patterns on queues, deposit handling, and whether the higher headline price actually buys a smoother experience at the counter.

Counter signals

15–30 min reportedLow pressureNo common damage disputes
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4.4

Great

7 reviews

DH

Dave Harrison

3 Apr 2026 · Community submission · booking not verified

4.0

London, United Kingdom

Busy but handled well

Heathrow is Heathrow, so I was expecting nonsense. But they moved people through decently and we got the exact class booked. Not cheap, around £190 for two days, but it did the job.

20-30 minutes
low
yes
No damage dispute
London Heathrow
SD

Sophie Dubois

12 Mar 2026 · Community submission · booking not verified

5.0

Santorini, Greece

Tiny car, perfect island trip

Exactly what we needed for Santorini, small, easy to park, and no fuss at pickup. Less than 10 minutes all up. Honestly one of the smoother island rentals we've had.

under 10 minutes
low
yes
No damage dispute
Santorini Airport
SD

Sophie Dubois

19 Feb 2026 · Community submission · booking not verified

5.0

Santorini, Greece

Tiny car, perfect island trip

Exactly what we needed for Santorini, small, easy to park, and no fuss at pickup. Less than 10 minutes all up. Honestly one of the smoother island rentals we've had.

under 10 minutes
low
yes
No damage dispute
Santorini Airport
DH

Dave Harrison

5 Feb 2026 · Community submission · booking not verified

4.0

London, United Kingdom

Busy but handled well

Heathrow is Heathrow, so I was expecting nonsense. But they moved people through decently and we got the exact class booked. Not cheap, around £190 for two days, but it did the job.

20-30 minutes
low
yes
No damage dispute
London Heathrow
AK

Ana Kovačević

10 Jan 2026 · Community submission · booking not verified

4.0

Dubrovnik, Croatia

Good car, small queue

Pretty smooth overall. Waited maybe 15 minutes, got the exact compact I booked, and it was fine for the drive down the coast. Return was quicker than pickup which I always appreciate.

10-20 minutes
low
yes
No damage dispute
Dubrovnik Airport
AK

Ana Kovačević

19 Nov 2025 · Community submission · booking not verified

4.0

Dubrovnik, Croatia

Good car, small queue

Pretty smooth overall. Waited maybe 15 minutes, got the exact compact I booked, and it was fine for the drive down the coast. Return was quicker than pickup which I always appreciate.

10-20 minutes
low
yes
No damage dispute
Dubrovnik Airport
FW

Freya West

19 Jun 2025 · Community submission · booking not verified

5.0

Sydney, Australia

Seamless pickup for our Sydney weekend away

I was honestly dreading the car rental process at Sydney Airport, having waited over an hour with other companies before, but this experience with Avis was a total breeze. We arrived at the desk around 9 AM on a Friday, and there was literally no queue. The staff member was efficient and friendly, getting us on our way in under ten minutes. I appreciated that they didn't aggressively push the insurance upsell, which can be really frustrating when you just want to get moving. We were given a nearly new Toyota Corolla that was spotless inside and out. The pricing was exactly what we booked online with no hidden surprises. It completely changed my perception of airport rentals. For a hassle-free start to a weekend break, I can't recommend them enough.

0–5 min queue
Mild upsell pressure
Car matched booking
No damage dispute
Sydney Airport