Supplier reviews
Enterprise has a stronger reputation than many rivals for service, especially in English-speaking markets, and that reputation often carries into airport rentals as well. The brand is usually associated with helpful staff, clear explanations, and fewer nasty surprises than the more aggressive low-cost desks. It is not always the cheapest option, and in some holiday markets the fleet can feel functional rather than exciting, but many travellers happily trade that for a calmer experience. Our quick verdict: Enterprise is often worth shortlisting if you value support, clear communication, and low drama over chasing the absolute lowest rate. The reviews below will tell you whether the local branch lives up to that reputation or whether the brand halo is doing more work than the desk itself.
4.4
Great
5 reviews
Rachel Green
26 Jan 2026 · Community submission · booking not verified
Quick shuttle, friendly enough staff, car matched booking. Did a weekend down the Great Ocean Road and had zero problems. Would use them again.
Rachel Green
16 Jan 2026 · Community submission · booking not verified
Quick shuttle, friendly enough staff, car matched booking. Did a weekend down the Great Ocean Road and had zero problems. Would use them again.
Sarah Mitchell
31 Dec 2025 · Community submission · booking not verified
Fast desk, polite staff, and the car looked basically new. We were on the motorway toward Girona in no time. Exactly how airport pickup should be.
Sarah Mitchell
29 Oct 2025 · Community submission · booking not verified
Fast desk, polite staff, and the car looked basically new. We were on the motorway toward Girona in no time. Exactly how airport pickup should be.
Georgia Hunt
24 Oct 2025 · Community submission · booking not verified
We chose Enterprise at Munich Airport for our honeymoon road trip through Bavaria, and it was largely a hassle-free experience. We arrived at the desk around 9:00 AM and were pleasantly surprised to find no queue, which was a great start to our holiday. The agent did ask if we wanted to upgrade the insurance, but a simple 'no thanks' was enough—he didn't push further, which I appreciated. We were given a VW Golf that was clean and ran perfectly for the week. The only reason I’m holding back a star is that the deposit hold took a few days to clear after we returned the car, but I would definitely rent from them again.