Supplier reviews
National is a supplier worth checking location by location. Read the reviews below for honest feedback on queues, deposits, car condition, and whether the desk experience matches the price.
4.7
Excellent
9 reviews
Stefan Novak
14 Mar 2026
National's downtown Toronto branch was no-frills but reliable. Car was a Hyundai Elantra, GPS worked, fuel-to-fuel. Winter tyres included at no cost — a nice touch.
Frequent M.
21 Dec 2025
Emerald Club member and walked straight to the car. Chose a Jeep Grand Cherokee and drove off in under ten minutes. The only rental experience at MIA that didn't feel like waiting.
Phuket P.
20 Dec 2025
Premium counter with no queue. The BMW X3 was overkill for Phuket roads but made the trip memorable. Pricey but worth it.
Raj P.
13 Dec 2025
Emerald Aisle meant we picked our own car and drove off in under ten minutes. The Hyundai Tucson was well-maintained and return near the SkyTrain was seamless.
Jack Morrison
30 Nov 2025
The Emerald Club aisle was a ghost town compared to other desks. Picked a Tahoe, drove it off the lot in under ten minutes. Worth every dollar of the membership.
Desert L.
15 Nov 2025
The Cadillac XT5 upgrade was a nice surprise. Staff were professional and return near the terminal was seamless.
Bangkok C.
8 Nov 2025
City branch near BTS. Avoided airport chaos entirely. The Honda was perfect for Ayutthaya day trips.
Disney A.
5 Nov 2025
Emerald Aisle meant walking past a 45-minute queue to pick our own SUV. The experience was so smooth we've booked National for every Orlando trip since.
Boston B.
8 Oct 2025
Emerald Club members skip the queue entirely. Picked a Jeep Compass and drove off in 8 minutes. Worth every cent.