GM
Grace Murphy
15 Jan 2026
2.0
Cheap rate, mixed experience
Rate looked great but pickup took too long and there was a lot of pressure around cover. Car was okay in the end.
45+ minutes
High upsell pressure
different brand
Minor damage issue
Location page
Zagreb Airport, Zagreb, Croatia
9 reviewsAirport location
4.0
Counter intelligence
Zagreb Airport supplier insights
9 reviews
Avg wait
10 min
Upsell pressure
44% low
High at: Carwiz
Damage disputes
11%
1 of 9 reviews
Car match
80%
Got car they booked
Suppliers at this location
Carwiz(3)
10 minupsell
Hertz(2)
10 min
Sixt(2)
10 min
Europcar(2)
10 min
Based on 9 reviews from 4 suppliers at this location. Average wait: ~10 minutes. Higher upsell reports: Carwiz.
4.0
Great
9 reviews
SP
Svetlana Popova
7 Oct 2025
4.0
Zagreb Hertz — calm desk, older cars than the brochure implies
The team is less pushy than many rivals and pickup lines move well, but some vehicles feel a generation behind the marketing shots and phone-mount shortages are common.
5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
CC
Chris C.
5 Oct 2025
5.0
Zagreb Sixt — airport efficiency with a corporate edge
This is one of the slicker Balkan airport operations, with quick contract handling and clean cars, though the upgrade and prepaid fuel offers are delivered with serious conviction.
5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
JT
Jake T.
4 Sept 2025
4.0
Zagreb Europcar — dependable, but check the return photos
Returns are usually straightforward and the lot is easy to navigate, yet several renters mention post-return queries where timestamped photos saved a lot of arguing.
5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
BB
Balkan B.
10 Aug 2025
4.0
Zagreb Airport Carwiz — Balkan budget surprise
Hadn't heard of them but the experience was smooth. New Toyota Yaris, helpful English-speaking staff. Would repeat.
5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
C
CruiseAndDrive
5 Oct 2025
5.0
Zagreb Sixt — airport efficiency with a corporate edge
This is one of the slicker Balkan airport operations, with quick contract handling and clean cars, though the upgrade and prepaid fuel offers are delivered with serious conviction.
J
Jake
4 Sept 2025
4.0
Zagreb Europcar — dependable, but check the return photos
Returns are usually straightforward and the lot is easy to navigate, yet several renters mention post-return queries where timestamped photos saved a lot of arguing.
SP
Svetlana Popova
7 Oct 2025
4.0
Zagreb Hertz — calm desk, older cars than the brochure implies
The team is less pushy than many rivals and pickup lines move well, but some vehicles feel a generation behind the marketing shots and phone-mount shortages are common.
B
BalkanBudget
10 Aug 2025
4.0
Zagreb Airport Carwiz — Balkan budget surprise
Hadn't heard of them but the experience was smooth. New Toyota Yaris, helpful English-speaking staff. Would repeat.
Other Zagreb locations