ReviewCarHire

Supplier reviews

Dollar car hire reviews

6 reviews17 countries covered
3.5

Dollar is a supplier worth checking location by location. Read the reviews below for honest feedback on queues, deposits, car condition, and whether the desk experience matches the price.

Counter signals

15–30 min avgMedium pressureNo common damage disputes
Reviews reflect the personal opinions of travellers. We screen for guidelines compliance but don't fact-check individual claims. How it works

3.5

Good

6 reviews

SW

SanFrancisco W.

10 Dec 2025

3.0

San Francisco, United States

San Francisco Airport Dollar — Bay value with a view

Budget option that delivered. The Chevy Spark was tiny but perfect for SF street parking. Staff warned about the Lombard Street tourists and suggested alternate routes.

15–30 min queue
Mild upsell pressure
Completely different car
No damage dispute
San Francisco Airport
SS

Steve S.

8 Oct 2025

4.0

Johannesburg, South Africa

Johannesburg Airport Dollar — honest about the deposit

Staff were clear about the security hold and the Kia Cerato ran well for a Kruger trip. Basic but functional.

5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
Johannesburg Airport
EW

Emma W.

28 Sept 2025

3.0

Denver, United States

Denver Airport Dollar — altitude-ready but pushy on insurance

The Chevy Equinox handled I-70 mountain grades fine, but the counter staff pushed extra coverage hard enough that we felt like we were buying a car, not renting one.

15–30 min queue
Mild upsell pressure
Completely different car
No damage dispute
Denver Airport
SR

SouthAus R.

22 Sept 2025

4.0

Cape Town, South Africa

Cape Town Airport Dollar — budget option that delivered

Older fleet than Hertz but the Corolla handled the Garden Route fine. Staff documented every scratch upfront.

5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
Cape Town Airport
DF

Disney F.

21 Aug 2025

4.0

Orlando, United States

Orlando Airport Dollar — theme park logistics

Budget choice for Disney and Universal. The minivan had all the cupholders a family needs and Dollar staff gave real advice about avoiding I-4 rush hour. Return process was standard.

5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
Orlando Airport
TI

Thai I.

15 Aug 2025

3.0

Phuket, Thailand

Phuket Airport Dollar — tourist trap vibes but the car worked

Long queue, aggressive insurance pitch, but the Honda CR-V was clean. Read the fuel policy carefully.

15–30 min queue
Mild upsell pressure
Completely different car
No damage dispute
Phuket Airport