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Dublin Airport, Dublin, Ireland

9 reviewsAirport location
3.7

Counter intelligence

Dublin Airport supplier insights

9 reviews
Avg wait

17 min

Best: Enterprise (10 min)

Upsell pressure

33% low

High at: Europcar

Damage disputes

0%

0 of 9 reviews

Car match

80%

Got car they booked

Suppliers at this location

Europcar(4)
12 minupsell
Enterprise(2)
10 min
Hertz(2)
10 min
Sixt(1)
45 min

Based on 9 reviews from 4 suppliers at this location. Average wait: ~17 minutes. Higher upsell reports: Europcar.

3.7

Good

9 reviews

VK

Vera Klimova

17 Dec 2025

4.0

Dublin Enterprise delivers the friendliest desk in Terminal 1 territory

Staff were unusually human, explained M50 toll handling clearly, and handed over a barely run-in Hyundai i30 without the usual fear-based script around every Irish roundabout.

5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
TS

Tanya Sokolova

5 Dec 2025

4.0

Dublin Europcar is competent with a familiar airport sting

No drama on paperwork and the lot is easy to find, but the additional driver fee felt mean and the return photos took longer than the original pickup.

5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
AI

Alex I.

13 Nov 2025

4.0

Dublin Hertz handles transatlantic rushes better than most

Even with two US arrivals landing close together, we waited only 20 minutes and collected a clean Skoda Octavia, with staff sensibly flagging that excess liability still sat above €2,000 on the basic package.

5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
TL

Thomas L.

18 Jun 2025

5.0

Smooth pickup at Dublin Airport for our Irish road trip

My partner and I rented from Europcar at Dublin Airport for our recent couple's trip, and honestly, it was the smoothest part of our travel day. We arrived around 9:00 AM and were pleasantly surprised to find absolutely no queue at the counter. The staff member was friendly and efficient, getting us sorted in under ten minutes. There was a brief mention of upgraded insurance, but it wasn't a hard sell at all, which was a relief. We were given a nearly new Toyota Corolla that was spotless and perfect for navigating the coastal roads. The pricing was exactly what we booked online with no hidden fees. It’s rare to find a car hire experience that is genuinely stress-free, but this was definitely one of them. Highly recommended.

0–5 min queue
High upsell pressure
Car matched booking
No damage dispute
TL

Thomas L.

16 May 2025

1.0

Avoid Sixt Dublin Airport – Surprise Charges After Return

I rented from Sixt at Dublin Airport as a solo traveler earlier this month, and it was a huge mistake. The pickup process took nearly 45 minutes because there was only one agent working the counter, despite the long queue. I was aggressively upsold on a toll plan I didn't really need, but the real issue started after I got home. A week later, I noticed extra charges on my credit card for 'windscreen damage' and an admin fee. I definitely didn't crack the windshield, and no one contacted me to discuss it before they took the money. It feels like a scam to squeeze extra cash out of tourists who have already left the country. I won't be using them again.

30–60 min queue
Mild upsell pressure
issues
No damage dispute
TL

Thomas L.

8 Apr 2025

3.0

Clean car but the insurance upsell was exhausting

I rented from Europcar at Dublin Airport for a quick weekend trip to the west. The location is convenient being right in the terminal, but the pickup process left a bit to be desired. I had to wait about 20 minutes in line despite having a reservation. The staff member I dealt with was professional enough, but the conversation quickly turned into a hard sell for extra insurance coverage. Even after I declined, I was given a bit of a lecture about potential excess fees, which felt unnecessary since I already had coverage. On the positive side, the car itself was a VW Golf that was spotless inside and out, and it ran perfectly for the whole weekend. Returning the keys was fast and easy. It was a mixed bag—great vehicle, but the aggressive sales pitch at the counter put a damper on the start of the holiday.

15–30 min queue
High upsell pressure
Completely different car
No damage dispute
I

IslandHopper99

13 Nov 2025

4.0

Dublin Hertz handles transatlantic rushes better than most

Even with two US arrivals landing close together, we waited only 20 minutes and collected a clean Skoda Octavia, with staff sensibly flagging that excess liability still sat above €2,000 on the basic package.

TS

Tanya Sokolova

5 Dec 2025

4.0

Dublin Europcar is competent with a familiar airport sting

No drama on paperwork and the lot is easy to find, but the additional driver fee felt mean and the return photos took longer than the original pickup.

VK

Vera Klimova

17 Dec 2025

4.0

Dublin Enterprise delivers the friendliest desk in Terminal 1 territory

Staff were unusually human, explained M50 toll handling clearly, and handed over a barely run-in Hyundai i30 without the usual fear-based script around every Irish roundabout.

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