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Counter intelligence
12 min
Best: Enterprise (10 min)
45% low
High at: Fox
9%
1 of 11 reviews
67%
Got car they booked
Suppliers at this location
Based on 11 reviews from 6 suppliers at this location. Average wait: ~12 minutes. Higher upsell reports: Fox.
3.6
Good
11 reviews
Tom B.
27 Jan 2026
Friendly staff, clear child-seat pricing and a properly prepped Nissan Rogue made this one of the easier LAX rentals, even if the desk still floated an unnecessary roadside bundle.
Travel H.
27 Jan 2026
Shuttle wait plus paperwork still totalled 28 minutes, but that counts as efficient here, and the Chevy Malibu was cleaner than many rivals manage after red-eye arrivals.
Lily Reed
25 Jan 2026
By the time we reached the counter I was already annoyed. Car itself was alright but the process was painful.
Ahmed Hassan
13 Jan 2026
The counter and fleet both impress, but the optional protections are eye-wateringly priced and the initial pre-authorisation can startle anyone who only glanced at the booking confirmation.
Ryan S.
5 Jan 2026
The proximity to the famous In-N-Out is a bonus, but the real win was a seamless midnight pickup when our flight was delayed. Staff didn't even blink at the late arrival.
LosAngeles R.
29 Sept 2025
The rental bus loop at LAX is its own circle of hell, but Thrifty's counter moved faster than expected. Toyota Camry was clean and return signage was actually visible for once.
SunsetRyan
5 Jan 2026
The proximity to the famous In-N-Out is a bonus, but the real win was a seamless midnight pickup when our flight was delayed. Staff didn't even blink at the late arrival.
LAXregular
29 Sept 2025
The rental bus loop at LAX is its own circle of hell, but Thrifty's counter moved faster than expected. Toyota Camry was clean and return signage was actually visible for once.
TravelHungry
27 Jan 2026
Shuttle wait plus paperwork still totalled 28 minutes, but that counts as efficient here, and the Chevy Malibu was cleaner than many rivals manage after red-eye arrivals.
Tom
27 Jan 2026
Friendly staff, clear child-seat pricing and a properly prepped Nissan Rogue made this one of the easier LAX rentals, even if the desk still floated an unnecessary roadside bundle.
Ahmed Hassan
13 Jan 2026
The counter and fleet both impress, but the optional protections are eye-wateringly priced and the initial pre-authorisation can startle anyone who only glanced at the booking confirmation.
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