ReviewCarHire

Car hire reviews

London car hire reviews

7 reviews19 suppliers available140 locations in London
3.6

Counter intelligence

London supplier insights

7 reviews
Avg wait

17 min

Best: Green Motion (10 min)

Upsell pressure

57% low

Damage disputes

0%

0 of 7 reviews

Car match

86%

Got car they booked

Based on 7 reviews across 140 locations and 19 suppliers. Average rating: 3.6/5 · Typical wait: ~17 minutes

Locations in London

140 locations in London

Reviews reflect the personal opinions of travellers. We screen for guidelines compliance but don't fact-check individual claims. How it works

3.6

Good

7 reviews

DH

Dave Harrison

3 Apr 2026

4.0

Busy but handled well

Heathrow is Heathrow, so I was expecting nonsense. But they moved people through decently and we got the exact class booked. Not cheap, around £190 for two days, but it did the job.

20-30 minutes
low
yes
No damage dispute
London Heathrow
DH

Dave Harrison

5 Feb 2026

4.0

Busy but handled well

Heathrow is Heathrow, so I was expecting nonsense. But they moved people through decently and we got the exact class booked. Not cheap, around £190 for two days, but it did the job.

20-30 minutes
low
yes
No damage dispute
London Heathrow
TW

Tom Wilkinson

24 Jan 2026

3.0

Okay car, too much waiting

Main issue was the queue. After a red-eye I just wanted keys and coffee. Car itself was absolutely fine once we got it.

30+ minutes
moderate
yes
No damage dispute
London Heathrow
TW

Tom Wilkinson

28 Dec 2025

3.0

Okay car, too much waiting

Main issue was the queue. After a red-eye I just wanted keys and coffee. Car itself was absolutely fine once we got it.

30+ minutes
moderate
yes
No damage dispute
London Heathrow
EL

Eco L.

20 Oct 2025

4.0

London Airport Green Motion — eco choice premium

Hybrid fleet was clean but the premium over budget brands was notable. Staff were passionate about environmental impact.

5–15 min queue
High upsell pressure
Car matched booking
No damage dispute
ZA

Zara Ahmed

18 Sept 2025

4.0

London Heathrow Enterprise — reliable workhorse

Terminal 5 pickup was straightforward despite the maze. Staff were helpful about the Congestion Charge and ULEZ, which saved us from an expensive mistake later.

5–15 min queue
Mild upsell pressure
Car matched booking
No damage dispute
RS

Ryan S.

15 Aug 2025

3.0

London Heathrow Firefly — the queue was the real cost

Price was attractive but we waited nearly an hour while two staff managed a snaking line. Car was acceptable, documentation thorough, but time-conscious travellers should look elsewhere.

15–30 min queue
High upsell pressure
Completely different car
No damage dispute