ReviewCarHire
Counter Map
Enterprise leads

London desk rankings

Real traveller signal across queue friction, upsell pressure, car-category delivery, and supplier trustworthiness.

7 reviews5 suppliers rankedUpdated April 2026

Best pick

Enterprise

Peak queues

Queues stable from current review set

Common dispute

No clear dispute theme

#1
Enterprise logo - car rental company

Enterprise

Best Pick
4.0 / 549 verified reviews globally1 at this airportRead the fine print

Counter Score

81

Wait Score

70No time data

Pressure Index

Low

Match Rate

100%

Trust Badge

Verified by 49 reviews globally · High signal

Trend

"Terminal 5 pickup was straightforward despite the maze."

Why travellers care

Recent reviews: 0
#2
Green Motion logo - car rental company

Green Motion

4.0 / 59 verified reviews globally1 at this airportRead the fine print

Counter Score

81

Wait Score

70No time data

Pressure Index

Low

Match Rate

100%

Trust Badge

Verified by 9 reviews globally · High signal

Trend

"Hybrid fleet was clean but the premium over budget brands was notable."

Why travellers care

Recent reviews: 0
#3
Avis logo - car rental company

Avis

4.0 / 555 verified reviews globally2 at this airportRead the fine print

Counter Score

79

Wait Score

6025 min avg

Pressure Index

Low

Match Rate

100%

Trust Badge

Verified by 55 reviews globally · High signal

Trend

"Heathrow is Heathrow, so I was expecting nonsense."

Why travellers care

Recent reviews: 1
#4
Budget logo - car rental company

Budget

3.0 / 577 verified reviews globally2 at this airportRead the fine print

Counter Score

74

Wait Score

70No time data

Pressure Index

Low

Match Rate

100%

Trust Badge

Verified by 77 reviews globally · High signal

Trend

"Main issue was the queue."

Why travellers care

Recent reviews: 0
#5
Firefly logo - car rental company

Firefly

3.0 / 59 verified reviews globally1 at this airportLonger queues reported

Counter Score

52

Wait Score

3060 min avg

Pressure Index

Low

Match Rate

0%

Trust Badge

Verified by 9 reviews globally · High signal

Trend

"Price was attractive but we waited nearly an hour while two staff managed a snaking line."

Why travellers care

Recent reviews: 0